Basic Concepts of Public Administration
Lesson One What Is Public Administration
Further Reading
Topics for Discussion
Supplementary Reading
What Is Good Government?
Lesson Two Administrative Law and Administrative Ethics
Further Reading
Topics for Discussion
Supplementary Reading
The Four Levels of Ethics
Lesson Three Public Policy and the Policymaking Process
Further Reading
Topics for Discussion
Supplementary Reading
Evaluation Procedures
The Fundameltal Theories of Public Administration Lesson Four Notes
on the Theory of Organization
Further Reading
Topics for Discussion
Supplementary Reading
Organizing the Executive
Lesson Five The Human Side of Enterprise
Further Reading
Topics for Discussion
Supplementary Reading
Steps in the Right Direction
Lesson Six Disciplines of the Learning
Organization
Further Reading
Topics for Discussion
Supplementary Reading
The Fifth Discipline
The Core Functions of Public Administration
Lesson Seven Performance Evaluation
Further Reading
Topics for Discussion
Supplementary Reading
The Administrative Memo: The ABCs of Good
Administrative Writing
Lesson Eight Policy Paradox: The Art of Political
Decisionmaking
Further Reading
Topics for Discussion
Supplementary Reading
Some Suggestions for Writing a Memorable Rsume
Lesson Nine Public Budgeting
Further Reading
Topics for Discussion
Supplementary Reading
Recruitment and Selection
Crisis Management in Public Administration
Lesson Ten What Are Crisis Management and Its Cycle?
Further Reading
Topics for Discussion
Supplementary Reading i
Five-stage Framework for Crisis Management
Lesson Eleven Crisis Management and Public Communication
Further Reading
Topics for Discussion
Supplementary Reading
Crisis Management in the Microblog Era: Ogilvy
PR and CIC''s White Paper
Lesson Twelve Improving the Crisis Management Process
Further Reading
Topics for Discussion
Supplementary Reading
Digital Alarmists Are Wrong
Trends and Reform in Contemporary Public Administration
Lesson Thirteen Administrative Authority and Responsibility
Further Reading
Topics for Discussion
Supplementary Reading
The Information Resource and the Future of
Governing
Lesson Fourteen From Red Tape to Results:Creating a Government that
Wprks Better and Coste Less a Government that Works Better
Further Reading
Topics for Discussion
Supplementary Reading
Is the Public the Govemment''s Customers
Lesson Fifteen the Transformation of Governance:Globalization
Devolution and the Role of Government
Further Reading
Topics for Discussion
Supplementary Reading
Creating the Future
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